Today’s users expect a one-of-a-kind experience from every brand at every turn, asap. At the same time, brands only have email (which is starting to feel clogged), websites, mobile apps and newsletters (which seem to target everybody who uses them) and support lines (which seem to be on hold most of the time) to keep in touch with their users.
Smartloop strives to equip brands with the tools they need to address the shifting relationship between users and brands, to bridge this gap, and to help brands (re)engage with their users on all levels.
What is the Smartloop Platform?
Smartloop is a SaaS solution that helps brands engage their users, promote new products, automate customer service, and augment lead qualification. The solution blends chatbot building tools, message broadcasting, omni channel deployment, analytics and cloud infrastructure in one attractive package, which reduces maintenance costs and decreases go-to-market time to 2-3 weeks on average.
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Mehfuz leads the team with a commanding knowledge of technologies and is constantly working to stay abreast of the changes happening in the software industry. As a software engineer for 15+ years, Mehfuz created Recimē (now Smartloop) to simplify the process of creating AI chat / voice bots, making it simple and effortless for businesses to improve customer experience and user engagement.
Joseph brings strategy, focus, and vision to the management team. With over 8 years of digital marketing and product experience, Joseph helps Smartloop stay at the forefront of the chatbot industry.
Vassil joined Smartloop with 15+ years of product management and product marketing experience. As a Director of Product Marketing at .NET UI tool leader Telerik, he led a team with strong focus on double-digit revenue growth through thought leadership content, demand generation, new product launches, market intelligence, product positioning, and optimizing the marketing funnel.
Vassil is the CEO and co-founder of Telerik and Telerik Academy and now an Angel investor, a mentor and a great friend to the Smartloop team. Vassil is the type of leader who encourages you to take risks and learn from the results. He dreams big but also rolls up his sleeves to always do the right thing. He keeps Smartloop in line and makes sure we consistently hit our metrics.
Sergio is the founder of Gigigo, an angel investor and a mentor. He brings a wealth of knowledge and network in the mobile advertising industry while providing insights on expanding our business. Working with a great leader and capable company is every business dream. Smartloop is glad to living that dream.
Stephen Forte has been a lifelong entrepreneur and loves working with startups. He participated in 5 venture backed startups with successful exits in a variety of industries. He has run successful accelerators around the world and now a VC in Silicon Valley. Stephen is also charming, multi-talented, and possesses the rare combination of a superior intellect and self-confidence that stays well short of arrogance. Stephen makes sure Smartloop stays focus and strive for building a great chatbot world.
We looked at a lot of chatbot platforms to find one that encompasses multiple messenger services, but primarily WeChat. Smartloop (then called Recimē) was the only one that we found to cover our requirements across the board, and it was a no-brainer for us. With the help of their team we built a great Facebook Messenger and WeChat chatbot that integrated into the Wyre service. The Smartloop platform crushed it!