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Strengthen Your Marketing Strategy with Conversational Agents
Build Personal Relationships
Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates.
Improve Open Rates
Use a chatbot and achieve over 80% open rates and over 40% click-through rates.
Nurture New Users
Chatbots are interactive and fun to engage with. New leads love them.
Automate Your Sales Funnel with Chatbots
Assist Leads in Your Funnel
Use a chatbot to have personalized conversations with your potential customers and guide them through your sales funnel.
Re-Engage Leads, Drive Sales
Use automated messages to target and re-engage cold leads, or upsell existing customers. Asos, an online fashion retailer, saw 3x increase in orders with its chatbot.
Qualify Leads Better
Chatbots can qualify leads better than any web form, 24/7. Use chatbots to understand your user’s needs, direct the conversation to a representative, schedule appointments, upsell and cross-sell.
Improve Your Customer Service with Automated Conversations
Automate FAQs and Tier 1 Support
Chatbots use artificial intelligence to understand customer questions and answer them immediately. Train your bot using real data and improve it using analytics and AI.
Chatbots are Better than Live Agents
Live agents are costly. Chatbots handle repetitive questions 24/7. This increases satisfaction rates and allows your agents to focus on more important tasks.
Chatbots Reply Instantly
Customers demand instant replies to their support inquiries, and a chatbot delivers exactly that. By using a chatbot, Globe Telecom decreased call volume by 50% and increased employee productivity by 350%.
A Powerful Solution to Grow Your Business
Greatly Reduced Time to Market
Our point-and-click chatbot builder allows you to create engaging conversations quickly. Updating a conversation flow takes minutes and no coding is required.
Improve Conversations with AI and Analytics
Smartloop chatbots are powered by artificial intelligence and can understand your customer’s conversation. Built-in analytics will improve your chatbot over time.
Reach Customers on the Channels They Use
Have conversations with customers where they spend their time. Have automated conversations on your website, Facebook Messenger, Viber, WeChat and voice.
Stable and Secure
The Smartloop platform will take care of the tech stuff for you. Built on enterprise-grade technologies, your chatbots are secure and able to handle any amount of conversations.
Your messages should be read and Smartloop offers the tools to do it. Target your customers and automatically send them personalized content. Setting up a broadcast takes minutes, and has higher open rates than email.
Multi Language Support
Your customers speak different languages. Smartloop supports over 15 languages, which will allow you to have conversations with your customers in their preferred language.
We looked at a lot of chatbot platforms to find one that encompasses multiple messenger services, but primarily WeChat. Smartloop (then called Recimē) was the only one that we found to cover our requirements across the board, and it was a no-brainer for us. With the help of their team we built a great Facebook Messenger and WeChat chatbot that integrated into the Wyre service. The Smartloop platform crushed it!