Build Customer Empathy
Have 1-to-1 conversations with customers, share engaging content, all while improving retention rates.
Improve Open Rates
Use a chatbot and achieve over 80% open rates and over 40% click-through rates.
Nurture New Users
Chatbots are interactive and fun to engage with. New leads love them.
Automate Your Sales Funnel
Assist Leads in Your Funnel
Use a chatbot to have personalized conversations with your potential customers and guide them through your sales funnel.
Re-Engage Leads, Drive Sales
Use automated messages to target and re-engage cold leads, or upsell existing customers.
Qualify Leads Better
Chatbots can qualify leads better than any web form, 24/7. Use chatbots to understand your user’s needs, direct the conversation to a representative, schedule appointments, upsell and cross-sell.
Improve Your Customer Service
Automate FAQs and Tier 1 Support
Chatbots use artificial intelligence to understand customer questions and answer them immediately. Train your bot using real data and improve it using analytics and AI.
Compliment your Live Support
Live support is costly. Chatbots handle repetitive questions 24/7. This increases satisfaction rates.
Chatbots Reply Instantly
Customers demand instant replies to their support inquiries, and a chatbot delivers exactly that.
A Powerful Solution to Grow Your Business
Greatly Reduced Time to Market
Our point-and-click conversation builder allows you to create engaging conversations quickly. Updating a conversation flow takes minutes and no coding is required.
Improve Conversations with AI and Analytics
Smartloop uses machine learning to understand your customers context. This combined with analytics can improve conversation flow overtime.
Reach Customers on the Channels They Use
Have conversations with customers where they spend their time. Have automated conversations on your website, Facebook Messenger, Viber or custom channel.
Robust and Secure
Built on enterprise-grade stack, your chatbots are secure and able to handle any amount of conversations.
Target your customers and automatically send them personalized messages based on conversation data using the message broadcasting capabilities.
Seamless Human Handoff
Chatbots alone can't provide a great a customer experinece. Seamlessly handoff to an agent based on type of request and complex user flows to provide the best experience.
If you’re looking for a bot platform that will take you from start to finish, Smartloop is an excellent solution. We were able to define our business objectives, map out a user experience that made sense, build the bot, analyze analytics, and ensure that our trivia bot was optimized to grow our audience and drive traffic and sales. Their customer service is top-notch, and they were consistently available and proactive in coming up with solutions we might not have considered otherwise.