Your Brand. Your Conversation.
On Viber.

Elevate your brand with a custom AI chatbot,
tailored to your exact needs.

Viber Page2018-08-28T03:31:25-07:00

Reach Your Users with Smartloop and Viber

Greatly Reduced Time to Market

Smartloop offers a code-free conversation builder, which allows us to create chatbots quickly. The available chatbot templates will help us kick-start the process for you.

Improve Conversations On the Go

Unlike other platforms, the Smartloop builder is AI-powered – we (or you!) can train your virtual assistant to better understand your users. Integrated chatbot analytics capture vague user phrases and allow us to add quality responses on the go.


Maintenance Is Taken Care Of

Our platform takes care of the nitty gritty tech stuff, such as configuring and maintaining the chatbot backend. Bringing your chat bot to Viber requires just a few simple steps.

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Why Go With Smartloop and Rakuten Viber

  • From inception to launch, our powerful SaaS chatbot platform allows us to create your AI chatbot in just three weeks on average. Compare this to over six months with some chatbot agencies.
  • Being a Viber partner, Smartloop supports a wide range of the Viber business opportunities to help you engage with over 1 billion people, such as AI-based conversations, message broadcasting, and more.
  • We can create experiences that offer your users an intuitive way to interact with your brand, without the need to install additional apps: through Viber.

The Ultimate Platform for Great Chatbots

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Your Brand Success Is a Click Away

Be inspired by these success stories.

35% Increase in Reach

Asos, a mobile-first online fashion retailer, offered a chatbot that delivered richly personalised retargeting. The results are impressive: 35% more people reached, 3x increase in orders, 2.5x increase in return on ad spend.

Customer Satisfaction Up By 22%

By using a chatbot, Globe Telecom increased customer satisfaction by 22%, decreased call volume by 50% and increased employees productivity by 350%.

40% Higher Customer Interactions

KLM, the airline giant, added a chatbot as a new entry point for customers to receive flight information, resulting in a 40% increase in customer interactions, while increasing Net Promoter Score (NPS).

Bot Retention Rate Is 2x Better Than Mobile Apps

When it comes to retention, BI Intelligence reports that bots are beating apps by a factor of 2! Bots have the advantage of being transient, frictionless and with low barrier to entry (no download or sign-up needed).

Automate Over 30% Of Your Customer Service

Estonia’s e-Residency digital program automated 45% of their service with a single chatbot! What is more, chatbots (and Alexa) are available 24/7.

98% Open Rates for Your Campaigns

Chatbots achieve up to 98% open rates and 44% “click-through” rates. Bye bye email!

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Yaron Gelberg, VIber

Yaron Gelberg

Business Operations Leader at Viber

Need a demo? Have questions?

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