What Smartloop Can Do for Fast Moving Consumer Goods Brands
Automate surveys, promotions, content delivery and customer support.
Securely feed your chatbot with data from any marketing system, CRM and/or database.
Build a single chatbot and deploy it on the messengers/ channels your customers already use, incl. your website(s).
Deploy the chatbot in the secure Smartloop cloud (99.9% uptime) or on-premise.
Encrypt and obfuscate private data.
Monitor chatbot performance, usage and version control from one single dashboard.
Chatbot templates for the fast moving consumer goods and consumer packaged goods sectors.
Chatbot Use Cases for Consumer Goods Brands
- Engage your customers. Create games, send out promos, alerts and other notifications. Let your users know of your new products and upcoming events.
- Use the chatbot for research. Ask for, and receive feedback about your products without asking your customers to fill out special forms.
- Use the chatbot internally for inventory management, automating orders, education and learning, keeping sales reps up to date, and more.
- Complement your marketing campaigns and increase marketing productivity and efficiency.
What To Expect After Successful Chatbot Deployment
High Customer Satisfaction and Engagement
Your customers will be able to interact with your brand more frequently, via the channels they use daily. Your users don’t have to install a separate mobile application.
Lower Development Costs
There is no need to create and maintain a stand-alone mobile application. Plus, a single code base ensures that all of your deployed chatbots are always up to date.
Lower Support Costs
The chatbot can handle most, if not all of the feedback you get from your users. You can also program it to collect feedback automatically.
Reach Users Immediately
Use push notifications for important news and promos – there is no need to update mobile apps and websites.
Free Your Marketing Team
Updating the chatbot is easy, which means more time for your team to be creative and elevate your brand.
More Customer Insights
Analyze your customers’ purchasing patterns and their habits, find out more about them. You will know what engages them the most.